Privacy Policy

Sonora is committed to protecting your privacy. This policy describes how we collect, use, and protect your information when you browse our website and order flooring or samples.

Information We Collect

We collect only the information necessary to fulfill your orders and deliver your materials:

• Contact & Shipping Data: Name, delivery address, email, and phone number (required by freight dispatchers to schedule delivery appointments).
• Payment Security: Payment information is processed directly by our PCI-compliant payment partner (Stripe). Sonora never sees, stores, or transmits your credit card numbers on our servers.
• Trade Data: For trade accounts, contractor license numbers and resale certificates are kept in secure, access-restricted administrator records and never exposed publicly.

Analytics & Consent Mode

We use privacy-preserving analytics to understand how visitors interact with our catalog and which floors are most popular:

• Consent Mode v2: No tracking cookies are placed and no analytics scripts are executed until you explicitly click “Accept” on our cookie choices banner.
• Global Privacy Control: We automatically recognize and honor Global Privacy Control (GPC) browser signals, keeping advertising signals disabled regardless of choice.
• Change Preferences: You can update or revoke your cookie choices at any time using the “Cookie choices” link in our site footer.

No Sale of Personal Data

We do not sell, rent, or trade your personal information to third parties. For privacy inquiries or data removal requests, contact us at privacy@sonora.com.